Qingdao Golden Hair Co., Ltd.

admin@qdgoldenhair.com TEL:+86 13210269316

HELP
Contact

Add: Qingdao, Shandong ProvinceP.R.China

Tel :+86 13210269316

Website:www.qdgoldenhair.com

E-mail:sales01@qdgoldenhair.com

sales02@qdgoldenhair.com

sales03@qdgoldenhair.com

Return & Exchange

Our Return Policy

As a responsible manufacturer, our mission is to provide customers with top quality products, reasonable price and best customer service, always, we try our best to achieve these, make your purchase perfect, however, we understand some customers may ask for return or exchange in some cases, below is our return or exchange policy.

Common conditions:

1. Please inform us your request for return or exchange within 7 days from receiving goods, if out of 7 days; we cannot accept any return or exchange.

2. Please keep the goods in their original condition, don't wear, style, cut, wash, glue, etc. For refund or exchange, the units must be returned to us firstly, if the goods is out of their original condition after return, we will refuse the return or exchange and all the loss will be afforded by customers

Our Return Policy

As a responsible manufacturer, our mission is to provide customers with top quality products, reasonable price and best customer service, always, we try our best to achieve these, make your purchase perfect, however, we understand some customers may ask for return or exchange in some cases, below is our return or exchange policy.

Common conditions:

1. Please inform us your request for return or exchange within 7 days from receiving goods, if out of 7 days; we cannot accept any return or exchange.

2. Please keep the goods in their original condition, don't wear, style, cut, wash, glue, etc. For refund or exchange, the units must be returned to us firstly, if the goods is out of their original condition after return, we will refuse the return or exchange and all the loss will be afforded by customers

3. Please be careful when you want to do anything to your units, we advise that you must read the use or care instructions firstly before do it. We will not be responsible for units that are damaged by customers themselves.

4. Please ensure the unit is exactly what you want when ordering, if you ordered incorrect hair length, color, etc by your own oversight or carelessness, we cannot accept any return or exchange.

5. If you think there are some flaws on units after receipt, please inform us by photos or quality report, if the flaws are existent in fact, please keep the units in their original condition, you can return it or ask us for replacement.

Custom units:

If error or fault is caused by us, please return the unit directly without any changes within 7 days, we will offer you prompt refund or repair or other requests. Except this, our custom units normally cannot be returnable. Custom units are all made according to individual requests of different customers; maybe it cannot fit anyone else, so please make sure everything is exactly what you want when ordering. We are not responsible for incorrect head sizes, variances in color caused by monitor settings.etc.

Exchange and refund policy

Exchange Condition(s):

1.Only for goldenhair.com

Item(s) must be in original and perfect factory condition (unaltered, unworn, undamaged, lace or thin skin uncut and with tags attached) and in original packaging.

2.Buyer should cover come-and go shipping cost

3.will no more than 7 days ( from date you get the product )

Pls write "10$" value and "sample of synthetic hair wigs" on courier sheet in order to avoid customs tax (if high value, You need pay the extra customs tax)

Returning goods shipping address:

Qingdao Golden Hair Co., Ltd

Address: No,94 Yuhuan Road, Shibei District, Qingdao, Shandong Province, China

Tel :+86 13210269316

Zip code: 266011