Qingdao Golden Hair Co., Ltd.

admin@qdgoldenhair.com TEL:+86 13210269316

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Add: Qingdao, Shandong ProvinceP.R.China

Tel :+86 13210269316

Website:www.qdgoldenhair.com

E-mail:sales01@qdgoldenhair.com

sales02@qdgoldenhair.com

sales03@qdgoldenhair.com

Order Guide

1) How to Order Custom Hair Products?

For the custom orders, you can order any length, textures, colors, styles, and measurements you want. You can also put the pictures you like in the order form, we can duplicate the same products like the picture, including hair length, texture, color and style etc.

You can place the custom wigs orders according to the instructions as following:

1)You can place orders via Email to admin@qdgoldenhair.com, if without hair samples or templates involved. You also can mail the orders with hair samples and templates to us. We will confirm with you immediately after receiving your orders, and will contact you immediately when have any questions on your orders. The orders will be arranged into production within 3 days after receiving the parcel and getting your final confirmation for each detail.

2)You can download our order form by click HERE or contact us via Email. Our customer service representative will send you an order form to you according to your requirement. And you also can use your own order form or any other order form you have. We will understand your orders well. It’s not being a problem at all.

3)Please kindly fill in the order form and email the order form or your order specifications to us. If you have any question about the order form or you can't fill in it, please feel free to contact us. We will be very glad to help and reply you at once!

***Note: for the custom frontals, closures and wefts order, you needn't fill out the order form. You can send your detailed order information to us via email.

4)Our customer service representative will contact with you to confirm your orders immediately after receiving the order specifications or the order form. We will offer you with our best prices.

5)If the prices are acceptable, please send the payment to us via Western Union, Money gram, Bank transfer, Paypal etc. Please kindly inform us when the payment is made so that we can produce your orders at once as soon as the payment is confirmed. And you will receive an "email confirmation" when the order is successfully processed and becomes effective.

6)The delivery time (from the date of receiving orders and the date of sending out the finished orders) for normal custom toupee orders is 6——7 weeks, rush orders in 4——5 weeks. And stock orders (orders over 20pcs in same base model same base size, neither hair sample nor template involved) in 6——8 weeks. Our own stock hair pieces can be shipped immediately.

The delivery time for lace wig, lace frontal etc orders are about 4 weeks and it takes 3-4 days on the mail way. For rush orders, the delivery time is 15-18 days and it takes 3-4 days on the mail way.

7)While production, we will keep you update for any further information. And also, you can check with us on the status of your orders at any time by email, fax. We will reply you within one day. And you also can call us by the number 86-13210269316. Our working time is from 8:30am to 5:30pm. Please be noted that it is the Chinese time. Thanks to kindly understand the time difference and sorry if it the inconvenience caused to you.

8)After finishing production, I will inform you on it and send the order to you via air express (UPS, DHL, FedEx, TNT etc...). The tracking number will be sent to you immediately after shipment.

2) How to Order Stock Wigs?

1.Please choose what you need from our stock lists on this website or you can request the latest stock lists from our sales representative by instant messenger or email.

2.Please email the details to us so that our customer service representative will offer you with our best prices.

3.If the prices are acceptable, please send the payment to us via Western Union, Money gram, Bank transfer, Paypal etc.

4.After we got your payment, we can ship your products out immediately by UPS/DHL/Fedex etc overnight express. The tracking number will be sent to you a the same time.